Data protection policy

We abide by the laws that govern data protection and take your privacy seriously. We only collect personal data when necessary to complete a transaction - e.g., the drawing up and processing of a contract. Below is an explanation of the method, scope, purpose and use that governs our limited collection of personal data.

Collection, processing and use of personal data
Personal data (e.g., company, name, address, telephone, e-mail) is only collected when needed to process an order or registration. This data is used exclusively for processing and delivering your order by us or by our agent. The data is saved in a customer databank. In registering to receive our newsletter, you agree for your email to be used for internal advertising purposes for the duration of your subscription. You may withdraw your consent for this use of your data at any time, with ongoing effect.

Communication of data
Collected personal data is never used outside of the company or our agent or sold to third parties -- unless expressly required for the processing of a contract.

Data transmission and logging for internal and statistical use
You can visit and browse the neocor website without having to enter your personal data or disclose your identity. For technical reasons, your web browser will automatically transmit data (log files) to our web server when you visit our site. The data in question concerns, among other things, information on the date and time of access, website from which the page was accessed, browser type and version, operating system and your IP address. This data is saved in a separate location from the data that you voluntarily enter when registering or ordering a product. It is not possible for us to associate this data with a specific person. The data is used exclusively for statistical purposes and cannot be traced back to specific individuals.

Cookies
When registering in neocor onlineshop, cookies are used so that you don't have to complete the registration process again. Most browsers are set to automatically accept cookies. If desired, you can disable the saving of cookies or adjust your browser settings so that you are informed when cookies are sent.

Piwik
This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. [IFRAME mit Opt-Out Cookie entsprechend obiger Anleitung einsetzen]

Withdrawal of consent
You may withdraw your consent to our saving of your data at any time and for any reason. No explanations are required.

Right of access to personal data
You have a right to be informed at any time - free of charge - regarding the status of your saved data, as well as a right to correct, block or erase this data.  For questions related to the collection, processing and use of your data or its correction, blocking or erasing as well as requests to withdraw your consent, please contact us at info(at)neocor.de.